COOL NIGHTS ARE COMING — FIRE PIT WEATHER STARTS HERE

HELP

SHIPPING & RETURNS

Before the store opens

The products currently shown are a launch preview. Checkout will remain closed until inventory, package size, delivery timing, damage procedures, and return terms are verified with each fulfillment partner.

Delivery estimates

Every live product will show its own processing and estimated delivery window before purchase. Oversized products and freight deliveries will be labeled clearly.

Split shipments

Items may ship from different U.S. warehouses and arrive separately. Tracking will be provided for each shipment as soon as it is available.

Damage and missing parts

Photograph the packaging and item when it arrives, keep the packing material, and contact us promptly. Item-specific reporting deadlines will appear on the product and order pages.

Returns

Return eligibility, time limits, and any return-freight responsibility can differ by item. Those exact terms will be shown before checkout—never hidden after purchase.